We aim to provide the best possible experience with our digital products, including Shopify templates. Since our products are downloadable and digital in nature, they are not eligible for traditional returns like physical goods. Please review our policy carefully.

Refund Policy

Due to the nature of digital products, all sales are final once the files have been downloaded. We are unable to offer refunds or exchanges after the download link has been accessed. Please ensure that the product meets your needs before purchasing.

If you encounter any technical issues with your download or the file is corrupted, please reach out to us at codexcode4@gmail.com within 30 days of purchase, and we will do our best to resolve the issue by offering a replacement file or fixing any errors.

Exceptions

Refunds may be considered under the following exceptional circumstances:

• If you have not downloaded the product.
• If the wrong product was delivered.
• If there is a major defect with the product that cannot be resolved.

Please contact us for any questions or concerns at codexcode4@gmail.com, and we will assist you.

Technical Issues or File Errors

If you experience any issues with downloading or accessing the product, please notify us immediately. We will work with you to resolve the issue by providing additional downloads or sending the files via an alternative method.

Refund Process

If a refund is approved, it will be processed to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card provider to post the refund to your account.

Contact Us

For any questions regarding returns, refunds, or technical issues, please contact our support team at codexcode4@gmail.com.