Shipping Policy for Digital and Downloadable Products
At Lumen Templates, we offer high-quality Shopify templates available for instant download. Since our products are digital, they do not require physical shipping. Please read our shipping policy carefully before making a purchase.
Once your payment is successfully processed, you will receive an email confirmation with a download link to access your purchased Shopify template(s). This process is typically instant, but in rare cases, it may take up to 24 hours for the email to arrive.
You can download the file(s) directly from the confirmation email or access your purchase by logging into your account on our website. Please ensure that the email address you provide during checkout is accurate, as all download instructions will be sent to that email.
Since our products are delivered electronically, there are no shipping fees, and you will not receive any physical goods.
Each purchase comes with a limited number of downloads to prevent unauthorized sharing. If you encounter any issues downloading your files, please contact us at [support email], and we will assist you promptly.
Due to the digital nature of our products, all sales are final. We do not offer refunds or returns once the file has been downloaded. Please ensure that the product meets your requirements before completing your purchase.
For further questions or concerns, feel free to contact our support team.
